Returns & Refunds Policy

Thank you for purchasing our product from shoppyolic.com.

In line with providing our customers with the best quality and client experience, we have established a considerate refund policy.

We offer a 30-day return policy to our customers. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Returns Need To Meet All Of The Following Conditions:

  • Items must be defective or damaged to qualify.

  • Returns must be sent via certified mail.

  • Delivered goods have printing errors, wrong items, wrong size, wrong color, wrong design, or wrong style (e.g., long sleeve shirt instead of t-shirt) and are defective.

  • All items must have original packaging and be carefully packaged for shipping.

  • Must include an invoice.

  • Any items that do not meet the above conditions will not be refunded or exchanged.

  • Refunds will be issued upon receipt and inspection of the returned item(s).

  • Please do not send your package back to us unless we give you permission to do so.

To Request A Return, Please Follow These Steps:

  1. Submit a return request within 30 days after receiving your goods. After this period, your right to return is forfeited.

  2. Take clear photos/videos of the product and its packaging, including the QR code/Cover Package.

  3. Email us at support@shoppyolic.com, stating your reason for a replacement/refund and attaching the photos/videos.

  4. We will respond within 24 hours.

Once Your Return Request Is Approved, Please Proceed With The Following:

  • Follow the instructions from our response email.

  • Please note that you are responsible for covering the shipping costs for returning the order. We do not refund these shipping costs.

Refunds (If Applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.

  • If approved, your refund will be processed and a credit will automatically be applied to your original method of payment.

PayPal: Refunded immediately upon confirmation via email.
Credit/Debit Cards: Refund will appear in your account within 5–10 business days, depending on your bank.

If it has been more than 15 business days since your refund was approved and you have not received it, please contact us at support@shoppyolic.com.

Order Cancellation

If you cancel your order within 12 hours of placing it, you may be able to change or cancel the order. Please contact us at support@shoppyolic.com.

After 12 hours, your order may have already been processed for shipping, and cancellation will no longer be possible.

Exchanges (If Applicable)

We only exchange items if they are the wrong item or defective. If you believe your item is defective, please contact us promptly at support@shoppyolic.com with details and supporting images/videos.

Shipping

  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping will be deducted from your refund.

  • However, if the item is damaged or defective, we will refund the full initial amount you paid, though you will still need to cover the return shipping cost.